Machine Service & Repair
Sewing Machine Service & Repair in Simpsonville, SC
Marietta's Quilt & Sew provides in-house sewing machine service and repair for Simpsonville, Greenville, and the surrounding Upstate area. We service Baby Lock, Brother, Janome, Husqvarna Viking, and Grace Company machines, including sewing machines, sergers, embroidery machines, combination machines, and longarm quilting machines.
Most repairs are completed in-house, with rare exceptions requiring manufacturer service. In-home longarm service is available on an individual basis. Please call the store to discuss in-home repair services. If you're experiencing stitch issues, bring a sample to help our technician diagnose the problem.
Questions about your machine? Call 864-962-5353 before bringing it in.
Appointments |
Turnaround Time |
|---|---|
| No appointment needed. Drop off during regular business hours. Machines are serviced in the order received. | Timing varies by workload and service needs. We'll contact you to discuss any additional repairs before proceeding. |
Service May Include |
|
|---|---|
| • Thorough cleaning | • Timing and performance checks |
| • Lubrication and internal maintenance | • Full mechanical inspection |
| • Tension adjustments | • Machine issue diagnosis |
We'll diagnose specific issues and review repair options with you before completing additional work.
Routine and preventive maintenance helps maintain stitch quality, extend machine life, improve performance, and reduce unexpected breakdowns.
Review the information below to see what to bring for your machine type, or click here to download a printable PDF checklist.
What do you need to bring with your machine?
When bringing in your sewing only machine, please bring the following accessories with you:
- Zig zag foot
- Zig zag needle plate (the plate with the oval hole)
- Bobbin case and bobbin
- Foot pedal if the machine will not sew without it or you are experiencing electrical problems
- Power cord
When bringing in your combination sewing & embroidery machine, please bring the following accessories with you:
- Zig zag foot
- Zig zag needle plate
- Bobbin case and bobbin
- Foot pedal if required for operation or if you are experiencing pedal problems
- Embroidery unit
- Embroidery foot
- Smallest hoop that came with the machine, usually 4" x 4" or 5" x 7"
- Power cord
When bringing in your embroidery only single needle machine, please bring the following accessories with you:
- Bobbin case and bobbin
- Foot pedal if required for operation or if you are experiencing pedal problems
- Embroidery unit
- Embroidery foot
- Smallest hoop that came with the machine, usually 4" x 4" or 5" x 7"
- Power cord
- For upright embroidery machines, bring the appropriate arms and frame components
When bringing in your serger and/or overlocker, please bring the following accessories with you:
- Power cord
- Foot pedal
- Multipurpose foot
When bringing in your multi-needle embroidery machine, please bring the following accessories with you:
- Bobbin case and bobbin
- Foot pedal if required for operation or if you are experiencing pedal problems
- Embroidery unit
- Embroidery foot
- Smallest hoop that came with the machine, usually 4" x 4" or 5" x 7"
- Power cord
- For upright embroidery machines, bring the appropriate arms and frame components
- A Frame (50) assembly
- B Frame (70) assembly
- Tubular Round Arm Set E if applicable
Storage Policy
Due to limited space in our service department, machines should be picked up promptly after completion. Machines should be picked up within 30 days of notification. Storage fees may apply after this period, and machines left beyond an extended timeframe may be subject to disposal.
Scissor Sharpening
Drop off your scissors for sharpening. Typical turnaround is 5–10 days. We cannot sharpen curved-blade, broken blade, or scissors under 4 inches. Sharpening is currently $10.