Marietta's Quilt and Sew (MQS) Policies
By placing orders with MQS, customers agree to the below Terms of Service. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. MQS accepts payment with Visa, MasterCard, and Discover. We reserve the right to refuse any order in which the billing information and credit card information is suspect or the shipping address is incomplete. We DO NOT accept checks or money orders for website purchases.
MQS takes your privacy seriously. When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing information, shipping address, email address, phone number and payment information (including credit card numbers and expiration dates for processing, but we do not store payment information in our system). All customer information is kept confidential. We will use this order information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.
Online Ordering , Product Sales, and Pricing
When you place an order with us you will be required to enter the above information in order to process your order and communicate with you regarding your order. If you choose to login on our system, you will be able to view your order history directly and must provide an account name (email address) and password. Your email address may be used for notifying you of special offers and promotions. If you prefer not to receive this information, you have the right to remove your name from our mailing list. If you need our assistance, please use our Contact Us page to request to be removed from our newsletter and email list.
We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.
We make every effort to follow the following guidelines for filling orders. Orders received by 1:00pm EST will be shipped the next business day. If there is any reason we cannot fulfill the order request we will contact the buyer. During busy holiday periods this time will be extended to 3 to 5 business day shipping.
We have made every effort to display as accurately as possible the colors and images of our products that appear in the online store. We cannot guarantee that your computer monitor's display of any color will be accurate.
All prices on our website are subject to change without notice. While we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our website may be incorrectly priced. In the event a product or service is listed at an incorrect price due to typographical or technical error, or error in pricing information received from our third party partners, we reserve the right to refuse or cancel any order(s) placed for a product or service listed with incorrect prices.
Occasionally we may offer discount coupons or promotional codes for select product offers. Only one discount code can be used per order. These codes are for a single time use only and do not apply to previously placed orders.
Marietta's Quilt and Sew does not accept returns on cut yardage. Because of copyright laws we do not accept returns on patterns and books. Packaged products purchased through our Online Store may be returned within 30 days of original purchase, provided they are unopened and in "like-new" condition. Any shipping on returns will be at the expense of the buyer. The returned goods must include a copy of the receipt, your e-mail address, shipping address and phone number. Please package securely and return to:
Quilt and Sew Returns
3421 N. Industrial Drive
Simpsonville, SC 29681
Refunds typically take approximately 3 weeks after we receive the package. Once received, your refund will be issued to your original method of payment.
Returns on Machines
Machine purchases are non-refundable after three business days. A machine returned within the three business days will incur a restocking and shipping fee of $100.00.
Changes to Policy
Mariettas Quilt and Sew reserves the right to change or add policies at any time. We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We will not be liable if for any reason this website is unavailable for any time or period of time. From time to time, we may restrict access to some pages of our website.
You must not misuse this website by an act to: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website. Breaching this provision would constitute a criminal offense and MQS will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it.